Legal

Privacy Policy

This Privacy Policy describes how Javisha Ventures LLP ("PipJournal", "we", "us", or "our") collects, uses, and protects your personal information when you use our website at pipjournal.ai and our trading journal application at app.pipjournal.ai (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Services.

1. Information We Collect

We collect the following types of information:

  • Account Information: When you create an account, we collect your name, email address, and authentication credentials.
  • Trade Data: Trade logs, journal entries, notes, tags, and any other data you voluntarily enter into PipJournal.
  • Usage Data: Information about how you interact with our Services, including pages visited, features used, and session duration.
  • Device Information: Browser type, operating system, device type, and IP address collected automatically when you access our Services.
  • Payment Information: When you make a purchase, payment processing is handled by our third-party payment processor. We do not store your full credit card details.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Generate trading analytics, insights, and AI-powered behavioral feedback based on your trade data
  • Process transactions and send related information
  • Send service-related communications, including updates and security alerts
  • Respond to your requests, comments, or questions
  • Monitor and analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues or fraudulent activity

3. Data Storage and Security

Your data is stored on secure servers. We implement industry-standard security measures including encryption in transit (TLS/SSL) and at rest to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our Services (e.g., hosting, payment processing, email delivery), bound by confidentiality obligations.
  • Legal Requirements: When required by law, regulation, legal process, or governmental request.
  • Protection: To protect the rights, property, or safety of PipJournal, our users, or the public.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Your Trade Data

Your trade data is yours. We use it solely to provide you with analytics, insights, and AI-powered feedback within PipJournal. We do not use your individual trade data to train AI models shared with other users. Your trading history and journal entries remain private to your account.

6. Cookies

We use essential cookies to maintain your session and preferences. We do not currently use third-party advertising or tracking cookies. If this changes in the future, we will update this policy and provide appropriate notice and controls.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete personal data.
  • Deletion: Request deletion of your personal data, subject to legal retention requirements.
  • Data Portability: Request your data in a structured, machine-readable format.
  • Objection: Object to processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us using the information below. For GDPR-specific rights, please see our GDPR Policy.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

9. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date. Your continued use of the Services after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at our contact page.

Last updated: March 2, 2026